Returns policy

You are obliged to return us the goods within 14 days from the withdrawal from the contract to our delivery address, to any our business premises or to the address of our registered seat. Do not send the goods by the means of cash-on-delivery. We are not obliged to accept the goods sent via the cash-on-delivery.

The returned goods must be undamaged, unworn and unpolluted and, if possible, in the original packaging.
To the returned goods we recommend to attach:

  • a copy of the delivery note and the invoice, if these documents were issued, or any other document evidencing the purchase of the goods;
  • a written statement on the withdrawal from the contract (by using our template form or by any other way) and on the selected method of refund (bank transfer, personal collection or postal order or any other way). Please provide us the delivery address, telephone number and e-mail in the statement.

Not providing of any of the above mentioned documents shall not prevent your statutory rights in any manner.